Terms & Conditions
Nara-shi Nara-ken 630-8277
|Contact person||Osamu Sugimoto|
|Shipping & Handling||
Free Packing Charge.
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
|Terms of payment||payment in advance|
|How to Order||Please click here. " Shopping Guide "|
Will usually ship within 5 business days of receiving cleared payment.
Schedule for shipment of goods will be announced after confirmation of payment.
If your order hasn't been shipped yet (i.e. you haven't received the shipment
confirmation), notify us as soon as possible. We will refund you the total amount of your order.
However, if your order has already been sent, we cannot cancel it. You can return the products. Unfortunately, we are unable to refund the shipping cost.
If you are not happy with the item purchased, we will refund your money for the cost you paid for the item but will not refund the shipping, insurance, tariffs, duties and costs.
In order to get a refund, the item has to be sent back to me within 3 days and in the same condition as when we sent it out.
Buyer pays for return shipping cost.
For a free shipping item, we will refund the difference between the price and the actual shipping cost because the price includes the shipping cost from Japan.
Due to sanitary reasons, Food Items, Socks, Lingerie cannot be returned.
Refund process to the buyer will be us and after checking the goods.
|Return policy||We follow the guideline of METI about the internet retailing.|
|Sales start date: 21 Feb 2011|
If you are interested in reselling our products.
We allow wholesale orders of our products. Please contact us at Inquiry and give the name and address of your shop and what you're interested in.
(Yoshida bag can not wholesale.)